WHAT WE DO & HOW WE DO!
PRE-OPENING
- Concept, Design and Layout of Hotel, Restaurant, Resort, etc..
- Planning and Budgeting-define Project Scope, Timeline and Budget.
- Procure and install Furniture, Fixtures and Equipment.
- System Integration: Test and integrate all systems including POS, Inventory Management and Reservation Systems.
- Licensing and Permits.
- Departmental Setup.
- Supply Chain Management.
- Staff Hiring and Training in compliance with hotel policies.
- Menu Engineering with Standard Recipe.
- Standard Operating Procedures (SOPS). Sales and Marketing.
- Final Touch: Decorating, landscaping and installing signage
SOFT OPENING
- Soft Opening: Invite friends, family, and VIPs to test Food and Services.
- Staff Training: Provide final training for staff on hotel operations, services and systems.
- System Testing: Test all systems, including technology, security and safety.
- Quality Control: Conduct quality control checks on rooms, food & beverages, room amenities, stores and services.
GRAND OPENING
- Host a grand opening event to attract guests, media and local officials.
- Ensure all staff are deployed and ready to provide excellent service.
- Provide exceptional guest services, including check-in, concierge.
- Offering high quality room service, food and beverages.
- Safety and Security: Ensure all safety and security protocols are in place
POST OPENING
- Guest Feedback: Collect guest feedback and to enhance food quality and operations.
- Staff Evaluation: Evaluate staff performance and provide feedback and training.
- Quality Control: Continuous quality control checks to ensure hotel standards.
- Marketing and Promotion: Continuous marketing and promotional campaigns to increase sales.
- Financial Review: Review financial performance and create new policies.
SICK UNIT CONSULTANT
- Operational audit and consulting
- S.W.O.T analysis
- HACCP Management and Safety measures
- Standard Operating Procedure (S.O.P’s)
- Menu planning
- Team Training
- Supply Chain management
- Waste management
- Revenue enhancement strategies
- Marketing campaign